Return and Refund Policy

At www.apnadigitalstore.com, we offer high-quality digital products that are accessible immediately upon purchase. Due to the nature of digital goods (non-tangible and irrevocable), we do not offer refunds once an order is completed and the product is sent to you via email or direct download. It is important to understand that once a digital product is downloaded, it cannot be “returned.”

Customer Responsibility It is your responsibility to understand the terms of purchase when buying any item on our site. Refunds will not be issued for products that are downloadable or accessible online in real-time, and our records confirm that the product has been downloaded or used.

Our Commitment to Satisfaction We stand behind the quality and value of our products. Although we generally do not offer refunds for digital goods, we recognize that exceptional circumstances may occur in relation to the nature of the product we provide.

Technical Issues If you encounter problems downloading or unzipping the product, please notify us within 24 hours of your purchase. If you fail to contact us within this time frame, we will assume the product was successfully downloaded, and you will not be eligible for a refund based on “download issues.” However, should you be unable to unzip the product, contact us immediately at [email protected], and we will gladly assist you or provide an alternative method for accessing the product.